Team competition project, 2026
Meera
An AI university help desk that answers student questions and hands structured cases to the right office.
Top 3, KPMG x Microsoft Academic Innovation Challenge 2026.
- My role
- Team development across AI routing, voice, and the desktop assistant
- Built with
- Next.js, Electron, Cloudflare Workers, LLMs
The help desk
Our team built Meera for the KPMG x Microsoft Academic Innovation Challenge. Students describe a problem, and Meera tries to answer it or route it to IT, the Registrar, Finance, Health Services, or Student Services. We finished in the competition’s Top 3.
When a person needs to take over, the system passes along a case summary, collected information, missing details, and suggested next steps. A knowledge graph checks the department proposed by the model before the case is routed.
The desktop assistant
My contributions span graph-based routing, AI persistence, provider integration, voice interaction, and the desktop experience. The wider architecture is shared team work.
The desktop assistant uses transparent, click-through overlays to point at interface elements in other applications. A vision model locates the target, then a second, closer pass refines its position. This was the part of the project I was proudest of.
The team used runtime adapters to run one Next.js codebase in the browser, Electron, and Cloudflare Workers. Model calls stay on the server. The assistant provides guidance and leaves payments, record changes, and medical decisions to people.